1. Legal Name: Julipe Baluran Tanase

2. Address: 〒555-0025 Osaka shi, Nishiyodogawaku, Himesto 1-21-27

3. Phone number: 090-5139-8288

4. Email address: shoptanasejp@gmail.com

5. Website: https://www.shoptanasejp.com

6. Merchandise: Jewelries and Accessories

7. Head of Operations: Julipe Tanase

8. Additional fees: flat-rate shipping cost: 1700PHP / 4000YEN

9. Exchanges & Returns Policy:

 

EXCHANGE POLICY:

We don’t accept exchanges of purchased items. Please contact us at shoptanasejp@gmail.com. We will respond to your concern within 1- 4 business days.

 

RETURN POLICY:

We don’t accept returns of purchased items. Please contact us at shoptanasejp@gmail.com. We will respond within 7 business days.

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DAMAGED OR DEFECTIVE ITEMS:

If your item arrives damaged or defective, please contact us at shoptanasejp@gmail.com within 7 days of receipt. We may require you to provide photographic evidence of the damage for our records. We will provide you with instructions on how to return your item and receive a replacement or refund. The customer is not responsible for the shipping costs associated with returning a damaged or defective item.

 

10. Delivery times: We will ship the product within 2 to 7 days after confirming payment.

 

11. Accepted payment methods:

Credit card, PayPal, Bank Transfer, and Gcash.

 

12. Payment period:

Credit card - Expiry days: 2 days
Bank Transfer - Expiry days: 14 days
G-cash – Expiry days: 1 day
PayPal – Expiry days: 3 days

 

14.  Available quantity:

Unfortunately, it is not possible to limit the sale of an item to a minimum or maximum quantity at this time. As a result, customers can purchase as much as they want of our product for the same shipping price. If you wish to order more than 20 items, please contact us at shoptanasejp@gmail.com , and we will be happy to assist you with your order.

 

15. Credit card payment is available depending on your purchased item costs. Go to chat on our website https://www.shoptanasejp.com and message us. Please include your order number (as well as your name) when making your bank transfer. Customers payment will be recorded.

 

16. In the event a customer is unable to receive an order shipped by us and then asks us to re-send it. If the maximum holding period of the post office or shipping company has expired, the shipping fee to re-send will be at the expense of the customer.